0808 164 9014

0808 164 9014 - Free Phone

Opening times: Mon - Fri 9am to 4.30pm

0808 164 9014

Deliveries

 

ALL ROOFLINE, GUTTERING, SHIP LAP, ROOMLINE SKIRTING & WINDOW BOARD ORDERS OVER £20 ARE FREE DELIVERY NATIONWIDE 

ORDERS UNDER £20 ARE CHARGED AT ONE SHIPPING RATE OF £7.50

 

All deliveries of orders old and new are currently subject to a delay due to COVID-19 rather than the estimates detailed below. We are processing orders for delivery ASAP and we will keep you as informed as possible throughout the process. We thank you for your patience and understanding during this time.

Please note that our phone lines are currently closed at this time. This will give us time to process existing orders and also acquire delivery dates for all existing orders that will be emailed to each customer individually. We ask for your patience while we perform this task and thank you for you support and custom. We will not be able to provide delivery times etc over the phone and delivery dates will be emailed to everyone. If you have any other enquiries please email us at customerservices@bpoltd.co.uk

New Procedure & Guidance

We have implemented new procedures relating to deliveries and collections to ensure we are following Government and Public Health England (PHE) Guidelines and Government Social Distancing Guidelines.

Our skeleton branch teams consist of a Manager and 2 further colleagues, all of whom will work closely to the new guidelines. Branches will be offering full services, but we will be restricting both customer and colleague movements inside the counter and warehouse areas.

Your Assistance is Appreciated

Please help us to help you by cooperating with requests to comply with new measures on all our sites, for your own Health & Safety and that of our colleagues.

Thank you for your understanding and co-operation.

Stay safe,

All at Building Plastics Online Ltd

How Long Does Delivery Take?

We use couriers and manufacturers own transport. This is to ensure that we provide our customers with a fast, efficient and competitive delivery service. The majority of orders are delivered within 3 – 5 Working Days, with some orders being delivered within as little as 24 – 48hrs.

You will receive your delivery information via email once our team has processed your order. This will be an expected time of arrival (ETA). We require a valid contact number and email address to ensure all deliveries are made without any problems. Usually the day before we will email you letting you know your order is on its way.

Orders placed after 12 Noon will be processed the next working day, for example orders placed on a Friday after 12pm will be processed the following Monday. Orders can only be dispatched Monday to Friday. We do not generally deliver on weekends but if this is a requirement please feel free to call us to se if there is something we can do for you.

Whilst we try to answer all delivery questions promptley it is hard for us to get answers during phone calls regarding delivery queries, mostly all delivery instructions and times are updated in due course and by the online account for your order linked to your email address.

*Please don’t hire any tradesmen or start any work until you’ve received and checked all the items you ordered. Building Plastics Online Ltd can not be held responsible for any delays or costs involved due to late deliveries, or circumstances beyond our control.

Product Delivery ETA:

  • White Roofline: 1-3 Working Days
  • Foiled/Coloured Roofline: 1-5 Working Days
  • Guttering: 1-3 Working Days
  • Roomline Skirting & Architrave: 1-5 Working Days
  • Polycarbonate Roofing and Accessories: 1-3 Working Days
  • Hygienic Wall Cladding and Bathroom Wall Cladding: 1-3 Working Days

If you need to have a more specific delivery time or earlier please call us or email us for more information.

All our deliveries are generally made on our own vehicles, this ensures that our products make it to our customers efficiently. This also ensures that our products arrive in great condition giving, our customers the greatest buying experience.

Sometimes in remote areas we may need to use a courier service, please see the list below for shipping rates to remote location.

Remote Shipping Rates: *NOTE some of these shipping rates do not apply to Roofline or Roomline categories.*

  • *Highlands - £120 + Vat*
  • *IOW - £120 + Vat*
  • Scottish Isles - £120 + Vat
  • NI - £120 + Vat
  • ROI - £120 + Vat

Please note some items are not available in remote areas i.e Roofline & Roomline items to Scottish Islands or Northern Ireland